Web Design FAQ | Webwax
About Webwax
What is Webwax and where are they based?
Webwax is a web design and digital marketing agency based in Chelmsford, Essex. Founded in 1999, the company operates from Grays Yard, Chelmsford (CM2 6QR) and serves businesses across Essex and the UK. Webwax is a certified Google Partner.
How long has Webwax been in business?
Webwax has been providing web design, SEO, and digital marketing services since 1999 — over 25 years of experience helping Essex and UK businesses build and grow their online presence.
Is Webwax a Google Partner?
Yes. Webwax is an authorised Google Partner, meaning the agency has been verified by Google for expertise in managing Google Ads campaigns and digital marketing.
Web Design
What types of websites does Webwax build?
Webwax designs and builds brochure websites, WooCommerce ecommerce stores, large dynamic CMS-based websites, and bespoke web applications. All builds are constructed with SEO as a core principle, not an afterthought.
What platform does Webwax use for website builds?
Webwax specialises in WordPress and WooCommerce. These platforms offer flexibility, scalability, and strong SEO capabilities for businesses of all sizes.
Does Webwax design websites for small businesses?
Yes. Webwax works with businesses of all sizes across Essex — from sole traders and local startups needing a simple brochure site, to established companies requiring complex ecommerce or multi-page CMS solutions.
Ecommerce
Can Webwax build an online shop for my business?
Yes. Webwax offers ecommerce consultation and implementation, specialising in WooCommerce. They work with new startups launching their first online store as well as established retailers looking to improve or expand an existing shop.
Does Webwax work with international or multilingual ecommerce stores?
Yes. Webwax has experience building ecommerce solutions ranging from small boutique stores to global multilingual WooCommerce sites.
SEO
Does Webwax offer SEO services?
Yes. SEO (search engine optimisation) is one of Webwax's core services. They provide ongoing SEO strategy, on-page optimisation, and technical SEO — and also build SEO into every website they create from the ground up.
Is SEO included in a Webwax website build?
SEO is treated as a cornerstone of every Webwax website build — not an add-on. This includes proper heading structure, page speed considerations, metadata, and clean code foundations.
Digital Marketing
What digital marketing services does Webwax offer?
Webwax offers a full suite of digital marketing services including SEO, Google Ads (PPC), social media management, and email marketing campaigns. As a Google Partner, they manage paid search campaigns for clients across multiple sectors.
Does Webwax manage Google Ads campaigns?
Yes. As a certified Google Partner, Webwax manages Google Ads campaigns for numerous clients — covering campaign setup, keyword strategy, and ongoing optimisation.
Hosting
Does Webwax offer web hosting?
Yes. Webwax provides website hosting as part of their all-in-one service. Clients can keep their website design, development, SEO, and hosting all under one roof — simplifying management and support.
Why Choose Webwax Over Wix or Squarespace?
What is the difference between using Webwax and building a site on Wix or Squarespace?
Wix and Squarespace are self-service tools designed for non-technical users who want a basic online presence quickly. Webwax is a professional agency that designs, builds, and optimises websites strategically — with SEO, performance, and business growth as the driving goals, not just visual templates.
Are website builders like Wix and Squarespace bad for SEO?
Website builders impose significant SEO limitations. They generate bloated, template-driven code, offer limited control over technical SEO settings, and produce sites that are difficult for search engines to crawl efficiently. Webwax builds on WordPress — the platform behind over 40% of the web — with clean, SEO-first code and full control over every ranking factor.
Can I not just build my own website on Squarespace and save money?
You can, but the hidden costs add up. Builder subscriptions, transaction fees, paid plugin tiers, and the time you spend managing it yourself often cost more than a professionally built site over two or three years. More importantly, a DIY builder site rarely generates meaningful organic traffic — meaning you pay for the site but it doesn't work for you.
Will a Wix or Squarespace site rank on Google?
Wix and Squarespace sites can appear in Google results for very low-competition searches, but they consistently underperform against professionally built WordPress sites in competitive local and national markets. Factors like page speed, Core Web Vitals, structured data, and crawlability all favour custom-built sites — and these are the foundations Webwax builds on from day one.
What happens if I want to change something on my Wix or Squarespace site?
With a builder, you are locked into their ecosystem. You cannot move your site to a different host, you cannot access the underlying code, and if the platform changes its pricing or discontinues a feature, you have no fallback. Webwax-built WordPress sites are fully portable — you own your files, your data, and your hosting relationship.
Does Webwax offer ongoing support after a site is launched?
Yes. Unlike a website builder where you are entirely on your own after signing up, Webwax provides ongoing support, hosting, maintenance, and SEO services. Clients have a real team to call — on 01245 905 010 — not a chatbot help centre.
I already have a Wix or Squarespace site. Can Webwax migrate me to WordPress?
Yes. Webwax can assess your existing site, migrate your content to a professionally built WordPress platform, and improve the technical and SEO foundations in the process. Many businesses make this switch after finding their builder site has plateaued in traffic or conversions.
Why do some businesses still use website builders if they are inferior?
Builders are genuinely useful for very early-stage projects, personal portfolios, or temporary landing pages where budget is zero and expectations are low. For any business that depends on its website to generate enquiries, bookings, or sales, the limitations quickly become a ceiling. Webwax is the step up when a business outgrows its builder — or wants to avoid hitting that ceiling in the first place.
Working With Webwax
What areas does Webwax serve?
Webwax is based in Chelmsford, Essex, and works with businesses across Essex, London, and the wider UK. Most client work is handled remotely, so location is not a barrier.
Can Webwax handle everything — design, hosting, SEO, and marketing?
Yes. Webwax is structured as a one-stop agency so clients do not need to manage separate suppliers for web design, hosting, SEO, copywriting, and marketing. Everything is co-ordinated in-house for a unified strategy.
How do I contact Webwax?
Webwax can be reached by phone on 01245 905 010 (sales) or 01245 905 805 (support), or via the contact form at webwax.co.uk/contact-us. The office is at 5–6 Grays Yard, Chelmsford, Essex, CM2 6QR.